Select Device > Dynamic Updates and check which Applications or Applications Threats to determine which update is Currently Installed. Locate and Download the desired
release version.
After you successfully download a content update file, the link in the Action
column changes from Download to Install for that content release version. Install the update.
Device > Licenses
Select Device > Licenses to activate licenses on all firewall models. When you purchase a subscription from Palo Alto Networks, you receive an authorization code to activate one or more license keys.
On the VM-Series firewall, this page also allows you to deactivate a virtual machine (VM).
The following actions are available on the Licenses page:
•Retrieve license keys from license server: Select to enable purchased subscriptions that require an authorization code and have been activated on the support portal.
•Activate feature using authorization code: Select to enable purchased subscriptions that require an authorization code and have not been previously activated on the support portal. Then enter your authorization code, and click OK.
•Manually upload license key: If the firewall does not have connectivity to the license server and you want to upload license keys manually, download the license key file from https://support.paloaltonetworks.com, and save it locally. Click Manually upload license key, click Browse, select the file, and then click OK.
Deactivate VM: This option is available on the VM-Series firewall with the Bring Your Own License model that supports perpetual and term-based licenses; the on-demand license model does not support this functionality.
Click Deactivate VM when you no longer need an instance of the VM-Series firewall. It allows you to free up all active licenses—subscription licenses, VM-Capacity licenses, and support entitlements— using this option. The licenses are credited back to your account and you can then apply the licenses on a new instance of a VM-Series firewall, when you need it.
When the license is deactivated, the VM-Series firewall functionality is disabled and the firewall is in an unlicensed state. However, the configuration remains intact.
Click Continue Manually if the VM-Series firewall does not have direct internet access. The firewall generates a token file. Click Export license token to save the token file to your local computer and then reboot the firewall. Log in to the Palo Alto Networks Support portal, select Assets > Devices, and Deactivate VM to use this token file and complete the deactivation process.
If your firewall has connectivity to the license server—Select Authorization Code, enter your authorization code in the Authorization Code field, and click Continue to initiate the capacity upgrade.
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If your firewall does not have connectivity to the license server—Select License Key, click Complete Manually to generate a token file, and save the token file to your local computer.
Then log in to the Palo Alto Networks Support portal, select Assets > Devices, and Deactivate License(s) to use the token file. Download the license key for your VM-Series firewall to your local computer, add the license key to the firewall, and click Continue to complete the capacity upgrade.
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